


For this version, the issue is resolved by upgrading the driver or changing the device configuration settings from Device Manager.To do so, you need to utilize the windows 10. The first and foremost solution is to check the windows update. Windows 10 Home 4 is the most common Windows configuration with this issue, set up with an Intel HD Graphics 620 Method 1: Run the Video Playback troubleshooter.Another situation where driver updates fixed things faced me just a few. Users that can reproduce this have one (or both) of the graphics drivers Any PC user should check for new graphic drivers once a month to boost speed and.It only crashes when a screen is shared in the Sococo desktop client, not on the web browser.It also gets stuck when I try and install / update the driver using device manager and I have no idea why. The issue only happens for Windows 10 Home machines. I have managed to revert my Driver to 20.4.2 which worked for some time, but it was a very lengthy process as DDU constantly gets stuck on 'executing setupAPI remove audio controller'.DiagnosisĪfter investigation, it was determined that the crash occurs due to the graphics driver installed on the computer. Instead of fix-it tools, Windows 10 uses troubleshooters to help you solve problems with your PC. Only Windows devices were reported and investigated to have this issue. This article provides more information on the screen share crash caused by graphic card drivers along with steps on how to fix it.

After the crash caused by screen-sharing, the user is brought back to the login screen. Sococo Desktop app might crash when a user shares a screen from a computer with Windows 10 Home.
